Customized orders, which may include specific embroidery or modified sizes, cannot be returned to the customer. This means that the store does not accept returns for customized items, regardless of the reason for the return. Therefore, if a customer requests any detailing, size modification, or embroidery on a product, they cannot return it for a refund or exchange.<\/span><\/p>\n A wrong request is defined as an order that does not match what was specified in the invoice or what was requested on the website.<\/span><\/p>\n Customers are advised to inspect their orders immediately upon delivery and report any damage, defects, or wrong items to the store’s representative before they leave. This will allow the store to resolve the issue and facilitate a return if necessary. If the order matches the invoice and there are no errors, the customer will be responsible for paying the delivery fees.<\/span><\/p>\n Note: We are not responsible for the delay in the examination, and in the event of a delay, it is up to the management to accept the change or not.<\/span><\/p>\n[\/vc_column_text][\/vc_column][vc_column width=”1\/3″][\/vc_column][\/vc_row]","protected":false},"excerpt":{"rendered":" [vc_row css=”.vc_custom_1678616797300{padding-top: 50px !important;padding-bottom: 50px !important;}”][vc_column width=”2\/3″][vc_column_text] Return & Exchange Policy [\/vc_column_text][vc_column_text] Special Requests (Tailoring \/ Sewing custom clothes) Customized orders, which may include specific embroidery or modified sizes, cannot be returned to the customer. This means that the store does not accept returns for customized items, regardless of the […]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3109","page","type-page","status-publish","hentry"],"yoast_head":"\nReady Orders:<\/h3>\n
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Defects or wrong order:<\/h3>\n
If the order is received through delivery service:<\/h3>\n